Australian Restoration & Construction

Australian Restoration & Construction has been selected as an ABA100® Winner for Business Excellence in The Australian Business Awards 2019. The Australian Business Award for Business Excellence [BXA] recognises organisations that have achieved outstanding results through initiatives that demonstrate excellence in business management.

Australian Restoration & Construction (ARC) is a medium sized construction company specializing in insurance building repairs. ARC embraces its roots as a family business, servicing the needs of the insurance industry, public and private sector along Australia’s East Coast with honesty and integrity. Rapid growth, meeting the needs of a booming sector, meant ARC turned over $1 million in its first year of operation in 2014. Since then, the industry’s appreciation of ARC’s core values and dedication has reflected in substantial growth in the business, with revenue now exceeding $15 million.

Australian Restoration and Construction holds a flat structure, based around two directors; Jordan Powell (Managing Director), and Ben McArthur (Operations Director). Employees hold a vested interest in the company with profit share incentivizing all to deliver high quality work, and transparency promoted across the board. Company financial information is shared, with performance celebrated by all team members.

ARC’s roots as a family business hold true, with all team members welcoming a family-like culture within the business. ARC boasts a 90% staff retention rate, and a high sub-contractor retention rate due to our strong relationships. Regular social events keep the team happy and united, allowing celebrations of successes and opportunities to debrief experiences. Interstate team members and their families are flown to ARC’s head office in the Gold Coast for end and mid-year celebrations.

Since its inception in 2014, ARC has grown to 40 full-time employees and engages with more than 800 sub-contractors across the East Coast. ARC is able to complete both residential and commercial projects, holding an open builders license in all States of operation. Face to face contact and client engagement is ARC’s specialty, and the company ensures client follow-up within 24-hours, with regular status reports for all parties. Consistency is important to ARC; whether a backyard deck or a million-dollar high-rise, all clients are highly valued at ARC, and the business strives to deliver to the best possible standards at all times.

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