Peard Real Estate
The Australian Business Award for Business Excellence recognises organisations that have successfully implemented initiatives that demonstrate excellence in business management.
“My vision for this company was always to simplify the entire real estate process for clients, and provide them with a complete service all under one roof. Our unique, centralised business model has helped to ensure standardised systems and branding are in place throughout the Group, and provides the offices with an unmatched level of support. To be able to offer a full real estate package to our clients, including; sales, property management, broking, financial planning and settlement services, is a dream come true. To be recognised for our efforts is a great honour.”
With a goal of providing customers with a complete real estate service, Peard Financial Planning was in many ways the final piece to the group’s business puzzle. Prior to the establishment of Peard Financial planning the group were faced with the challenge of maintain an ongoing relationship with customers following the completion of their real estate transactions. As a result of Peard Financial Planning the company can now continue to service clients into the future by providing financial planning solutions for customers that aren’t necessarily actively participating in the real estate market. This provides the Peard group with an ongoing customer relationship that aims to make re-entering the real-estate market seamless.
If and when the owner was ready to sell, the group is positioned to utilise this relationship to provide real estate specific services in a continually re-occurring property life-cycle process. This helps to provide Peard with full control of the total real estate transaction, ensuring a timely service from start to finish. From a client’s perspective, dealing with just one company, as opposed to several, helps to make for an easier transaction with less confusion. Additionally, by offering a complete service over the long-term Peard are able to foster brand loyalty, benefitting from referrals by long-time customers who have utilised Peard’s diverse service platform.
Peard have been recognised with a Business Excellence Award in the Australian Business Awards 2016.